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Randall Matthews
Project/Program Manager
NTT Data Services - Infrastructure Consulting and Integration
Server room build at new Phoenix Call Center (US Call Centers Project)
Background
Senior Technical PM with 25+ years of IT experience. Specializing in end to end IT Infrastructure Deployments, Refreshes, Application Upgrades, and Data Migrations.
Prior roles as a technician and manager for both Network Services and Messaging, provides an in depth technical understanding beyond a pure project methodology skill set.
Proven PM track record in coordinating Client Sponsors and Stakeholders, Senior Management, Client IT teams, IT vendors, Facilities personnel, Construction trades, Landlords and Authorities Having Jurisdiction (AHJ) to produce the desired project deliverables
Skill Sets
Comprehensive infrastructure management services for IT projects from start to finish
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Planning: Site assessments, System inventories, Specification and RFP creation, WBS development, Schedule and Budget creation
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Execution: Management of Procurement, Schedule, Budget, RAID, Change and IT/Vendor/Trades resources
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Communications: Reporting and meetings tailored to the needs of the client and the project including daily scrum, weekly status, etc.
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Clear oral and written communications including drawings, graphics and pics for documenting issues & progress
Technical leadership for IT deployments, upgrades and migrations
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Networks: Switches Firewalls, Wireless
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Connectivity: Internet and WAN circuits
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Desktops: Hardware and OS migrations
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Servers: Hardware & Server OS upgrades
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Windows: Domain and Active Directory
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Cloud Services: SaaS, IaaS, etc.
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Email: Exchange and O 365 migrations
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MS Office: Application rollouts
Experienced in managing design & build of Wiring closets, Telecom and Server Rooms
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Racks and cable management
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Structured data and voice cabling
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Fiber for data and voice
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Interior/exterior pathways and conduits
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Cooling
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Electrical power
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UPS & Emergency power generators
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Trades engagement and management